For the second year in a row East Boston Neighborhood Health Center (EBNHC) was named as one of Massachusetts’s “Top Places to Work” by the Boston Globe. The Health Center was featured in this past weekend’s Boston Sunday Globe with a special edition magazine.
“We are so proud to once again be named one of the Top Places to Work in Massachusetts,” said President and CEO of EBNHC Manny Lopes, . “It is our close-knit community culture and the passion that our employees have for making a difference in the lives of our patients that make working here special. At the same time, the data that is collected in the process will enable us to continue to tweak and refine our workplace culture, and to continue to move up the list.”
The Globe Award and “Top Employer” distinction is a direct result from a staff survey that was conducted by an outside company, Workplace Dynamics, who specializes in measuring employee satisfaction.
“The success of a company is not only measured by its revenue and profits, but also by the loyalty and satisfaction of its employees,” said Katie Johnston, Boston Globe workplace reporter and Top Places to Work editor. “The winning companies have developed innovative ways to engage and motivate their workers, which often serves as a key factor in innovation and leads to better professional performance.”
Every year, The Globe partners with WorkplaceDynamics of Exton, Pa., specialists in employee engagement and retention, to survey workers around the state. The survey measures employee opinions about their company’s direction, execution, connection, management, work, pay and benefits, and engagement.
The EBNHC ranked 30th in the ‘Large Company’ category. According to the Boston daily, the Globe invited 2,178 companies to participate this year–with 357 going all the way through the process. Nearly 77,000 employees completed confidential surveys, rating their employers based on 24 statements about direction, execution, connection, management, work, pay and benefits, and engagement.
The survey asked employees to answers questions in the following categories:
- Direction: “I have confidence in the leader of this company.”
- Execution: “New ideas are encouraged at this company.”
- Connection: “My job makes me feel like I am part of something meaningful.”
- Management: “My manager cares about my concerns.”
- Work: “This company encourages different points of view.”
- Pay and benefits: “My pay is fair for the work I do.”
- Engagement: “This company motivates me to give my very best at work.”
In 2015, EBNHC celebrated 45 years as one of the largest employers in the neighborhood.
EBNHC has been a vital part of its community for over four decades, providing easily accessible, high-quality health care to all who live and work in East Boston and the surrounding communities of Chelsea, Revere, Everett, and Winthrop. EBNHC handles 300,000 patient visits per year – more than any other ambulatory care center in New England.
EBNHC also provides primary care and a 24 hours a
East Boston Neighborhood Health Center accepts the Boston Globe’s Top Places to Work award. From left, EBNHC Chair Rita Sorrento, CEO Manny Lopes, EBNHC Human Resources Director Linda Dailey, Chief Medical Director Jackie Fantes and VP of Operations Lili Silva.
day, seven days a week, 365 days a year emergency services as well as special programs including coordinated care for medically fragile children, HIV patients, older adults, and an exercise and nutrition program for kids and families.